Ensure your shipment reaches us safe and sound

You want to send us a device for maintenance? Or you want to recalibrate your measurement device following off-site use? Please note the following important steps to ensure everything goes smoothly.

1. Give us a call

To conduct your repairs, maintenance or calibration efficiently, we need advance notice. This will allow us to ensure short lead times.

Our phone number for submissions: +49-89-1892333-0 or send an email

to info@caltec-gmbh.de.

2. Please fax or email us your decontamination declaration

Before sending your goods please ensure you send a fully completed and signed decontamination declaration – it is absolutely essential.

Fax to: +49-89-1892333-29

or send an email to info@caltec-gmbh.de.

3. Warning!

If we receive your measurement unit without a pre-sent decontamination declaration, we must unfortunately return it to you for legal reasons. This will result in an unnecessary loss of time and money for both parties.

 

Thank you for your support!


PDF-Download (english)

You can download a decontamination declaration as a PDF file here.

Explanation of decontamination


 

Service

CALTEC – Consulting:  +49-89-1892333-0

Call or send us an email. We will help you personally.